Kelderman Product Warranty, Disclaimers, and Warnings
Kelderman techs are available at 1-800-334-6150, Monday through Friday, from 7 a.m. to 4 p.m. CST.
Kelderman Manufacturing Inc. offers a product warranty to the original retail purchaser, with who owns the vehicle on which the unit was installed, and with Commercial wholesale purchasers. Retail customers receive a 3-year limited warranty from the original invoice date for defects in materials and workmanship related to fabricated parts. They also receive a 1-year limited warranty from original invoice date for defects on purchased parts, i.e., compressors, air bags, or a part that comes from an outside supplier. Commercial wholesale purchasers will need to contact the warranty administrator pertaining to their warranty guidelines.
Kelderman Manufacturing Inc. must be contacted for warranty authorization before any diagnostic work or repairs are performed. At that time, Kelderman will provide diagnostic assistance and authorization for the repairs if warrantable. Any unauthorized diagnostic work performed before contacting Kelderman will not be covered under the warranty program if deemed unreasonable.
Kelderman Manufacturing Inc. does not warrant any product for finish, alterations, modifications, and/or installation different from Kelderman’s instructions. Alterations or modifications to the final product include, but are not limited to, powder coating, plating, and/or welding, which will void the warranty. Some damage may occur to the finish of the parts during shipping. This is considered normal and is not covered under warranty.
Kelderman tries to ensure that the suspension parts fit the vehicles they were designed for, but due to unknown vehicle manufacturers’ production changes and/or inconsistencies by the vehicle manufacturer, Kelderman cannot be responsible for 100% fitment.
Installation of the Kelderman Air Suspension System may void the vehicle’s factory warranty. It is the consumer’s responsibility to check with their local vehicle dealer for warranty position before the installation of the system. Kelderman’s obligation under this warranty is limited to the replacement of the defective parts only. Freight charges, incidental or consequential damages are expressly excluded from this warranty. Kelderman is not responsible for damages and/or warranty of other vehicle parts related or unrelated to the installed Kelderman Air Suspension System. This warranty is expressly in lieu of all other warranties expressed or implied. This warranty shall not apply to any product that has been subject to accident, negligence, alteration, abuse, or misuse as determined by Kelderman. Kelderman Air Suspension Systems are designed to be installed and run at the recommended ride heights provided by Kelderman. All warranties will become void if Kelderman systems are run outside the recommended ride heights or if the systems are combined/substituted with other suspension kits. Combination and/or substitution of other components may cause premature wear and inhibit the Kelderman Air Suspension System from operating as designed, which may cause severe injury or death. Kelderman does not warrant parts not manufactured by Kelderman.
It is the installer and seller’s reasonability to review all these warranties, warnings, and disclaimers with the consumer before installation.
Kelderman reserves the right to supersede, discontinue, or change designs, finishes, part numbers, and/or applications of parts deemed necessary without written notice. Kelderman is not responsible for misprints or typographical errors within the catalog or price sheets.